Calls answered by whoever is free
Ring groups, call waiting, hold and transfer — so a customer who calls your business number reaches a person instead of ringing out.
The whole team rings
Point a number at a ring group and every available member rings at once, in the browser or the desktop app.
A second call is not lost
Call waiting puts the first call on hold while you answer the second, and brings it back when you are ready.
Hand over without a recap
Transfer a caller to a colleague, who sees the same shared history you were looking at.
Stop letting calls ring out on one desk.
A number the whole team answers
Point a number at a group and it rings everyone who is available. Whoever picks up has the caller’s history already open.
Two calls, neither dropped
Take an incoming call while you are already on one. The active call goes on hold and returns when you switch back.
Transfer with the context
Pass the caller to the colleague who knows the answer. The history travels with the number, not with the person.
See who is on a call
Admins have a live call board: who is on a call right now, on which number, and for how long.
A closer look
Four things worth understanding before you decide.
One number, many people
Add people to a number’s ring group and an incoming call rings all of them. The first to answer takes it.
Hold, transfer, call waiting
Put a caller on hold, transfer them, or take a second call without dropping the first — from the same screen.
The caller’s past, on screen
Previous calls and text messages with that contact are in front of whoever answers, so nobody starts from zero.
One board for the whole team
Every call in progress, with who is on it and for how long, updating live for workspace admins.
Everything else on the platform
What people ask about inbound calling
Yes — that is a ring group. The number rings everyone in the group so the call reaches whoever is free, rather than landing on one person and waiting for them to be at their desk.
Call waiting. You can answer it, which puts the first call on hold, and switch back when you are ready — the first caller is not dropped.
Yes. Put the caller on hold and transfer them, and the colleague who takes the call sees the same shared history you were looking at.
Not yet, and we would rather say so than let you assume it. Today a number rings its ring group, with call waiting, hold and transfer. Menus, business hours and voicemail are not part of the product at the moment.
Pick a number
Choose a local business number and be on the phone in minutes.
Browse numbersSee it workBook a demo
Thirty minutes with a person, on your numbers, your team and your routing.
Book a slotPlan itSee pricing
Per user, per month, with every limit written down before you buy.
Compare plansYour team is already on the phone. Give them a better one.
Set up a workspace, add your team, and take your first call the same day.