A business number that follows the agent
Answer enquiries from the browser or the desktop app, text buyers and sellers who gave you their number, and keep every conversation on one shared history.
What usually goes wrong
Personal mobiles everywhere
When agents use their own phones, the client relationship leaves with the agent and nobody else can see what was said.
Agents are never at a desk
Viewings, drive time and open houses mean the phone has to work from a laptop as well as the office, without losing the history.
Nobody remembers what was promised
Details agreed on a call end up in someone’s notebook instead of somewhere the next person will find them.
See how real estate teams run CallVend.
One number the whole office answers
A shared business number rings the team, so an enquiry is picked up by whoever is free rather than one agent’s voicemail.
Call and text from anywhere
The softphone runs in a browser tab or the Windows app. Calls and texts go out from the business number, not a personal mobile.
History that stays with the business
Calls and messages are kept against the contact, so a colleague picking up next week sees the whole conversation.
Recording, when you want it
On Premium, calls can be recorded with the announcement each market requires, and kept for as long as your workspace decides.
Real estate: the questions that decide it
Yes. The softphone runs in a browser tab or the Windows app, so an agent between viewings answers the business number from a laptop, with the full history in front of them.
Yes. A workspace can hold several numbers — one per office or per area — and you choose which one a call goes out on. Extra numbers are $5.00 per number per month, within the limit your plan allows.
Not today, and we would rather say so than imply it. CRM integrations are on the roadmap; what exists now is a shared call history against the contact and the number, exports of calls, contacts and transcripts, and signed webhooks your own systems can listen to.
Other cases, and the product behind them
Similar teams
The product
Built for real estate teams.
Set up a workspace, add your team, and take your first call the same afternoon.