An admissions line that gets answered
One number for the admissions office, answered by whoever is free, with every call and text to an applicant kept on one history.
What usually goes wrong
Peak weeks are brutal
Enrolment weeks bring more calls than a fixed team can take one desk phone at a time.
Seasonal staff start cold
Temporary advisers need to be on the phone on day one, without hardware or a long setup.
Applicants talk to several people
If each adviser keeps their own notes, the applicant has to explain themselves again on every call.
See how education teams run CallVend.
A line the whole office shares
A ring group sends the call to every adviser on duty, so an applicant reaches the first one who is free.
New staff in minutes
Invite an adviser and they are on the phone from a browser tab — there is no desk phone to provision.
One history per applicant
Calls and texts are kept against the contact, so the next adviser sees what was said.
Coaching from real calls
Where AI transcription is in your plan, transcripts and coaching notes help new advisers learn from real conversations.
Education: the questions that decide it
Plans are billed monthly per seat with no contract, so a busy intake is a bigger bill for those months rather than a year-long commitment. Current prices are on the pricing page.
Yes. A ring group sends the call to every adviser on duty, so an applicant reaches the first one who is free, and call waiting means a second caller is not lost.
Yes, one to one, from the shared thread, to applicants who gave you their number for that purpose. Texting people who have not agreed to it is not allowed under our Acceptable use policy.
Other cases, and the product behind them
Similar teams
The product
Built for education teams.
Set up a workspace, add your team, and take your first call the same afternoon.